Privacy Policy
How Enviro Leak Detection Specialists collects, uses and protects your personal data.
1. Who We Are
Enviro Leak Detection Specialists ("we", "us", "our") is a water leak detection company operating in the North East of England. This policy explains how we handle your personal data.
2. Data We Collect
We may collect: your name, phone number, email address, postcode, and details about your leak enquiry. We only collect data you provide directly to us.
3. How We Use Your Data
We use your data to respond to your enquiry, arrange assessments, and fulfil our services. We do not sell or share your data with third parties for marketing purposes.
4. Data Retention
We retain customer data for up to 6 years in line with UK business record-keeping requirements, after which it is securely deleted.
5. Your Rights
Under UK GDPR, you have the right to access, correct or delete your personal data. Contact us by phone on 0191 695 0195 to make a request.
6. Cookies
Our website uses minimal cookies for essential functionality. We do not use tracking or advertising cookies.
7. Contact
For privacy queries, contact us by phone: 0191 695 0195
Last updated: February 2026